Live Chat Support
What is Live Chat? What precisely does this service entail?
A live chat is a real-time method of communication between a hosting company's support crew and its clients. It is a very efficient way to receive some information about the web hosting services or have some problem resolved since you're speaking with a live representative. The benefits of using a live chat service rather than calling or opening a ticket are the lower chance of mistakes at the time you exchange info such as usernames or domain names, the faster response time since the communication is real-time as well as the fact that you do not have to stay on the chat constantly - you'll be able to do another thing while the agent investigates the issue involved. In addition, you are able to join a live chat room from any computer that is connected to the Internet, avoiding the telephone costs that you'll have to pay if you are calling to a different country.
Live Chat Support in Semi-dedicated Hosting
We have a live chat service that is accessible to all of our prospective and current customers. If you are looking for a new website hosting account, you'll be able to chat in real time to one of our agents and get more information about our semi-dedicated hosting services
so that you can pick the right plan for your websites. In case you already own an account with us, we'll be able to support you timely with billing, general and first-level techmatters. Although in certain cases you will have to open a support ticket as there're issues that can't be resolved through a live chat, we'll be able to assist you with lots of common jobs, for example installing an e-mail account in an e-mail client or redirecting one domain to another one. Thus, you will get timely support and you will save a long time.